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The Brass Tacks of Building Citizen Centered Policies and Services
Almost everywhere, political leaders don't work with the strange animal known as 'the Public'. They work with 'key stakeholders' when they have to. And they prefer to decide a policy then 'consult'...
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Quote of the Week
"The hardest problems are those which institutions cannot handle. They are the public's problems." Walter Lippmann, 1925, The Phantom Public
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